NEED A PERFECT PAPER? PLACE YOUR FIRST ORDER AND SAVE 15% USING COUPON:

Client 454673
Client 454673
#order 56484
Read More
This was finished early and there is never any revisions needed. Nice, friendly, understandable, and always go above and beyond to get the job done. Thank you so much.
CLIENT 56743
CLIENT 56743
#order 40921
Read More
I can't give enough praise to how well my 6 page critique turned out about a book I barely got through in American Literature class. Thank you
CLIENT 43432
CLIENT 43432
#order 32156
Read More
I was completely stressed and thought that having an entire research paper available for me in just 6 short hours was not doable. Not only was the writer able to deliver a paper, but the paper was amazing quality!
CLIENT 66754
CLIENT 66754
#order32149
Read More
I received my assignment request in a very timely manner. Good quality and amazing job.
CLIENT 108747
CLIENT 108747
#order6721309
Read More
The writer was awesome, ahead of deadline and perfect answers
Previous
Next

  The Front Desk Overview In a hotel, the front desk is considered the heart of hotel operations. Generally, all hotel guests have some form of contact with the front desk whether they are booking a room, checking in or out, calling on the phone, registering complaints, and requesting information. An effective and efficiently operated front desk is very important to the financial success of a hotel. For this assignment, you are going to conduct a research study on front desk operations and its impact on the financial success of the hotel Instructions Write a 5–6 pg. in which you: Provide a brief history of how front desk operations have evolved over the last 25 years, including how tasks have changed, evolved, or disappeared. Provide a step-by-step approach for front desk agents in taking a hotel room reservation for a guest. For each step, describe the actions required, necessary information collected, and the purpose of collecting this information. Document a hypothetical script for a front desk agent to follow when taking a hotel room reservation for a guest (either over the phone or in-person). Discuss how technology has changed guest service and reservations for all hotel guests, and how a lack of guest knowledge of technological changes can impact hotel operations and customer satisfaction. Determine what roles the front desk plays in the safety of their guests and the procedures the front desk should follow in order to protect the hotel guests. Determine the financial impact of front desk agents not effectively managing the billing and guest folio process in a hotel. Provide two detailed examples of mismanagement of the billing and guest folio processes, and the impact on hotel finances.  Use at least three references from the Strayer Library.

 
CLICK 'ORDER NOW' BUTTON BELOW TO GET HELP WITH ANY ASSIGNMENT/ESSAY/DISCUSSION BOARD/HOMEWORK. 15% OFF FOR YOUR FIRST ORDER

Do you have an upcoming assignment,essay or discussion?

Now you don’t need to worry about the deadlines, grades, or absence of ideas. Place an order on our platform to get original papers for a low price.
× WhatsApp us